First Prime Care undertakes rigorous recruitment processes for care workers which includes personal interview, reference checking and criminal records checks with the Disclosure and Barring Service (DBS) The DBS check provides additional confirmation that the care worker is not on the register of workers who are not permitted to work with vulnerable adults and/or children and are properly registered with the Disclosure and Barring authorities.
First Prime Care workers receive adequate accredited tailored training in relation to the responsibilities assigned to them. They are assessed by First Prime Care and other accredited trainers as competent workers. All care workers employed by First Prime Care are required to follow FPC Policies and Procedures which are designed to ensure the highest quality of service to our clients, and to protect confidential information.